Woman wins $10000 from Microsoft for forced Windows 10 install

The messages typically aren’t clear about how users can decline the update. Perhaps we have a recent lawsuit from a certain disgruntled Windows user to thank for this turnaround?

Colin Seymour’s computer was one of them.

In the description of the patch, Microsoft says, “This update contains some improvements to Windows Update Client in Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1 with some reliability improvements”. This includes help rolling back to previous versions of Windows should Windows 10 prove to be troublesome.

When her case was presented in court, Microsoft didn’t even bother to send an attorney, settling for a local Microsoft employee. Students can save $300 when they purchase an Xbox One and Surface at Microsoft Stores, or get a free TV when they purchase a Dell PC over $699*.

Terry Myerson, Windows EVP stated that the Windows upgrade is a recommended update and that users should embrace it.

Throughout her ordeal, Goldstein claimed that her business resulted in a loss of $17,000, through canceled bookings and other expenses involved due to the failed upgrade to Windows 10.

The company, responding to criticism from users that the process was confusing, adds a “decline free offer” option. The payout is among the most visible examples of customer complaints that Microsoft was too aggressive in its push to get people to use the new software. Microsoft dropped an appeal last month, and Goldstein collected a $10,000 judgment from the company.

Goldstein’s experience is a significant example of the result of Microsoft’s vigorous campaign to use Windows 10.

Microsoft has its reasons for pushing the upgrade. However, the operating system was not fully ready and there were hardware issues with the flagship smartphones.

Although we might still be a little confused about why most people haven’t updated to Windows 10 yet, there are certainly some cases where the change doesn’t make sense. Those who have been keeping their fingers crossed for an official Snapchat app for Windows 10 Mobile might have something to look forward to in the near future. Microsoft seems to be getting the hint, though. “It’ll be FUN”, they said.

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